Software-as-a-Service (SaaS) delivers a much different and better customer ownership experience for businesses than deployed software - no up-front technology costs, fast time-to-value, low cost of ownership, ongoing free upgrades. There are many commentators that are tracking the many SaaS customer benefits and emerging software providers - investors, consultants, analysts.
This blog will look more from the SaaS vendor point of view - building, operating and supporting a SaaS solution. The processes, development approaches, and architecture of SaaS are fundamentally different than for deployed software - trying to build SaaS software the same as deployed software will hobble your solution in the market, as some of our competitors have found out.
I run development, product management, QA, and technical operations for IQNavigator, the market-leading Services e-Procurement provider based in Denver, Colorado, USA. We have been doing multi-tenant single-version SaaS from the start six years ago, and I feel we have a unique perspective on what makes SaaS solutions better, and how to build a successful SaaS software solution.
I hope you agree.
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